CompTIA A +
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1101) and Core 2 (220-1102). These exams cover the latest content and emphasize the technologies and skills IT professionals need to effectively support a hybrid workforce. This certification validates foundational IT skills across various areas such as hardware, networking, mobile devices, operating systems, troubleshooting, and security. It prepares learners to manage and maintain modern computing environments, ensuring smooth technical support in both on-site and remote work settings. Earning the CompTIA A+ certification demonstrates that you have the practical knowledge and problem-solving abilities required for entry-level IT support roles, making it a globally recognized starting point for a successful career in information technology.
- 4.8/5.0
- 2354 Enrolled
- Last updated Jun 19, 2026

Course Overview
- The
CompTIA
A+ certification is an essential and globally recognized
credential that serves as the industry standard for launching and advancing a
career in Information
Technology (IT). It validates the foundational skills and
hands-on knowledge required to perform critical technical support and
troubleshooting tasks across a variety of devices and operating systems.
- This certification covers a wide range of topics including hardware, networking, mobile devices, operating systems, cloud computing, and security fundamentals, ensuring that professionals are well-equipped to support today’s complex IT environments.
- CompTIA A+ is particularly valuable for individuals pursuing roles such as IT Support Specialist, Help Desk Technician, Field Service Technician, or Desktop Support Administrator. It provides practical expertise in identifying, managing, and resolving issues that arise in a hybrid workforce—where on-site and remote technologies must seamlessly integrate.
By earning the CompTIA A+ certification, learners demonstrate their ability to:
- Support and troubleshoot hardware and software components effectively.
- Manage and configure operating systems, including Windows, macOS, Linux, Android, and iOS.
- Implement basic cybersecurity measures to protect systems and data.
- Understand the fundamentals of virtualization, cloud computing, and remote access.
- Deliver professional customer service and communicate technical information clearly.
- Whether you are just starting your IT journey or looking to formalize your existing skills, the CompTIA A+ certification provides a strong foundation for building a successful and rewarding career in technology.
Course Outlines
Installing System Devices
- Learn to identify, select, and install internal and external hardware components, including CPUs, memory, storage drives, power supplies, and expansion cards.
- Understand device compatibility, configuration settings, and driver installation procedures.
- Perform system upgrades and ensure proper functionality through diagnostic tools and testing utilities.
Troubleshooting PC Hardware
- Master systematic troubleshooting techniques for diagnosing and resolving common hardware issues.
- Identify symptoms of component failure, overheating, or connectivity problems.
- Apply best practices for repair, replacement, and preventive maintenance of desktop and laptop systems.
Configuring Network Addressing and Internet Connections
- Understand the fundamentals of IP addressing (IPv4, IPv6), subnetting, and DNS configuration.
- Set up and manage wired and wireless network connections.
- Configure home and small office routers, switches, and modems to connect to the internet securely and efficiently.
Supporting Network Services
- Learn to configure and support essential network services such as DHCP, DNS, and file sharing.
- Manage printer and peripheral sharing over a network.
- Troubleshoot connectivity issues and network performance problems using appropriate tools and commands.
Summarizing Virtualization and Cloud Concepts
- Explore the basics of virtualization technologies, including hypervisors and virtual machines.
- Understand cloud service models (IaaS, PaaS, SaaS) and deployment models (public, private, hybrid).
- Learn about virtual desktop infrastructure (VDI) and the benefits of cloud computing in modern IT environments.
Identifying OS Types and Features
- Gain familiarity with different operating systems, including Windows, Linux, and macOS.
- Compare features, file systems, user interfaces, and system utilities across operating systems.
- Understand installation, configuration, and basic maintenance of each OS type.
Managing Linux and macOS
- Learn essential Linux and macOS commands for system navigation, file management, and troubleshooting.
- Configure users, permissions, and security settings.
- Understand software installation, updates, and system recovery options for both environments.
Configuring SOHO Network Security
- Secure small office/home office (SOHO) networks using firewalls, encryption, and wireless security protocols.
- Implement password policies, access controls, and network segmentation.
- Learn to identify and mitigate common network security threats such as malware and unauthorized access.
Implementing Operational Procedures
- Understand professional communication and best practices in IT support.
- Learn proper documentation, change management, and disaster recovery procedures.
- Apply safety and environmental guidelines when handling hardware and electronic components.
Course Objectives
- By
the end of this course, participants will be able to demonstrate a
comprehensive understanding of computer hardware, software, and networking fundamentals
required for entry-level IT support roles. This course is designed to prepare
students for the CompTIA A+ Core 1 (220-1101) and Core
2 (220-1102) certification exams.
Throughout the training, learners will:
- Gain foundational knowledge of computer components, including motherboards, processors, memory, storage devices, and peripherals, and understand how these components interact within a system.
- Develop practical skills in assembling, disassembling, upgrading, and maintaining both desktop and laptop computers.
- Install and configure operating systems, including Windows, Linux, and macOS, while managing system settings, user accounts, and updates.
- Apply troubleshooting techniques to diagnose and resolve hardware, software, and network-related issues using systematic problem-solving approaches.
- Understand networking concepts, including IP addressing, wired and wireless network setup, and Internet connectivity troubleshooting.
- Implement security best practices to protect systems and data from malware, unauthorized access, and other vulnerabilities.
- Perform preventive maintenance and optimize system performance to ensure reliability, efficiency, and longevity of IT assets.
- Prepare for real-world IT environments by practicing effective communication and customer service skills when interacting with users or clients.
- Engage in instructor-led labs, quizzes, and simulated exams to reinforce learning outcomes and build confidence for the CompTIA A+ certification exams.
- Develop professional readiness to pursue IT support roles such as Help Desk Technician, Technical Support Specialist, or IT Field Service Technician.
Course Prerequisites
Before
enrolling in the CompTIA A+ certification course, participants should ideally
possess the following foundational skills and knowledge to ensure a smooth
learning experience:
- End-User
Skills with Windows-Based PCs:
Learners should be comfortable using Windows operating systems, including tasks such as installing and managing software applications, navigating system settings, managing files and folders, and understanding basic system functions.
- Basic
Knowledge of Computing Concepts:
A general understanding of computing principles, such as what hardware and software are, how computers process data, and basic troubleshooting logic, is recommended.
- Familiarity
with Common IT Devices:
Knowing how to use common peripheral devices such as printers, scanners, and external drives can be beneficial.
- Basic
Networking Awareness:
A basic understanding of how computers connect to local networks and the internet, including concepts like IP addresses, Wi-Fi, and network security, will support learners in grasping networking topics in the course.
- Motivation
to Learn Technical Skills:
Since the CompTIA A+ certification is hands-on and practical, a genuine interest in understanding how computer systems work and a willingness to practice troubleshooting and configuration tasks will greatly enhance learning outcomes.
Course Schedule
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Course Exam Info
- The
CompTIA A+ Certification is a globally recognized entry-level credential that
validates foundational IT skills necessary to support today’s hybrid workforce
and evolving technologies. It is designed to assess the ability to troubleshoot
and solve problems across a variety of devices, operating systems, and
networks. The certification emphasizes real-world, hands-on expertise in
technical support and IT operational roles.
Exam Structure
To earn the CompTIA A+ certification, candidates must pass two separate exams:
- Core 1 (220-1101 / 220-1201 series)
- Core 2 (220-1102 / 220-1202 series)
Each exam:
- Duration: 90 minutes
- Number of questions: Maximum of 90
- Format: A mix of multiple-choice questions, drag-and-drop items, and performance-based simulations that replicate real IT troubleshooting scenarios.
- Core 1 (220-1101 / 1201) covers:
- Mobile devices and their configurations
- Networking technology and troubleshooting
- Hardware components and peripherals
- Virtualization and cloud computing
- Hardware and network troubleshooting
- Core 2 (220-1102 / 1202) covers:
- Operating systems (Windows, macOS, Linux, Android, iOS)
- Security fundamentals and threat prevention
- Software installation and troubleshooting
- Operational procedures and best practices
- Scripting basics and remote access tools
Passing Scores:
- Core 1: 675 (on a scale of 100–900)
- Core 2: 700 (on a scale of 100–900)
Eligibility / Prerequisites
There
are no formal prerequisites for the CompTIA A+ certification, making it an
ideal starting point for beginners entering the IT field.
However, CompTIA recommends:
- Having 9–12 months of hands-on experience in technical support, help desk, or related IT functions, or
- Completing equivalent training through an accredited IT course or self-study program.
- The A+ serves as the foundation for higher-level CompTIA certifications such as Network+, Security+, and CySA+, providing a structured pathway for IT career growth.
Renewal / Recertification
- The CompTIA A+ certification is valid for 3 years from the date of certification.
To maintain an active certification, candidates must:
- Earn 20 Continuing Education Units (CEUs) within the 3-year renewal period through approved learning or training activities, or
- Obtain a higher-level CompTIA certification (such as Network+, Security+, or Linux+), which automatically renews the A+ credential.
Note:
- Certifications earned before 2011 were granted lifetime validity (“Good-for-Life”).
- All modern A+ certifications require renewal to ensure professionals stay up to date with evolving technology standards and best practices.
Exam Delivery Options
Candidates can take the exams:
- Online (remote proctored) through Pearson VUE’s OnVUE platform, or
- In-person at an authorized CompTIA testing center.
- Both formats provide secure, proctored environments with instant scoring upon completion.
Languages and Cost
- Languages Available: English (with additional languages offered periodically, such as Japanese, German, Portuguese, and Spanish).
- Cost: Typically ranges between $246–$300 USD per exam, depending on location and currency rates.
Why Earn CompTIA A+
Earning the CompTIA A+ certification demonstrates proven skills and knowledge across key IT domains, including hardware, operating systems, networking, security, and troubleshooting. It is trusted by employers worldwide and is a baseline requirement for many IT roles such as:
- IT Support Specialist
- Help Desk Technician
- Desktop Support Analyst
- Field Service Technician
- Technical Support Specialist
- By achieving the A+, professionals establish a strong foundation for career advancement in IT and gain a credential that signifies reliability, adaptability, and hands-on technical expertise.
Our Student Reviews
4.8
Excellent
Matthew Harris
I used to think cybersecurity was just for IT teams—until I saw how much of it applies to everyday users too. This course helped me understand security from a whole new angle. iExperts always says security starts with individuals, and they’re right.
This course includes
- Duration40 h
- VendorCompTIA
- CategoryCyber Security
- CertificateYes
Course Profile
Course Quiz
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