Module 1: Introduction to Business Continuity Management and ISO 22301

• Understanding Business Continuity Management (BCM) fundamentals
• The importance of BCM in modern organizations
• Overview of ISO 22301:2019 standard and its structure
• Key terms and definitions in ISO 22301
• Benefits of implementing an ISO 22301 compliant BCMS
• The role of the auditor in BCMS

Module 2: Auditing Principles, Concepts, and the Audit Program

• Introduction to management system auditing (ISO 19011 principles)
• Types of audits: First, Second, and Third-Party Audits
• The audit process: Stages and key activities
• Roles and responsibilities of an auditor and lead auditor
• Establishing and managing an audit program
• Competence and evaluation of auditors

Module 3: Planning and Preparing for an ISO 22301 Audit

• Initiating the audit and defining audit objectives, scope, and criteria
• Determining audit feasibility and resource allocation
• Conducting a document review of the BCMS
• Developing an audit plan and checklist
• Forming the audit team and assigning roles
• Communication with the auditee

Module 4: Conducting the ISO 22301 Audit

• Opening meeting protocols and objectives
• Gathering audit evidence through interviews, observation, and document review
• Effective interviewing techniques and active listening
• Techniques for identifying non-conformities and observations
• Managing audit trails and maintaining impartiality
• On-site audit management and dealing with challenges

Module 5: Reporting Audit Findings and Closing the Audit

• Documenting non-conformities and observations effectively
• Formulating clear, concise, and evidence-based audit findings
• Preparing the audit report: Structure and content
• Conducting the closing meeting and presenting findings
• Dealing with disagreements and ensuring mutual understanding
• Audit completion and record retention

Module 6: Follow-up, Corrective Actions, and Audit Program Management

• Understanding corrective actions and their effectiveness
• Monitoring and verifying corrective action implementation
• The role of the lead auditor in follow-up activities
• Continual improvement of the BCMS based on audit results
• Reviewing and improving the audit program
• Ethical considerations and professional conduct for auditors

Module 7: Advanced Audit Scenarios and Practical Application

• Auditing specific clauses of ISO 22301 (e.g., leadership, operations, performance evaluation)
• Scenario-based auditing exercises and simulations
• Techniques for auditing complex BCMS implementations
• Integrating BCMS audits with other management system audits
• Challenges in auditing business continuity and resilience
• Case studies and group discussions on real-world audit situations